Policy
Refund & Cancellation Policy
Last updated: 16 October 2026
- Before work starts: If you cancel a paid request before we begin work, we refund the full professional fee, less payment-gateway charges.
- After work starts: Fees are refundable in proportion to work not yet performed, as reasonably assessed by us and communicated in writing.
- After filing or submission: Once a return, application or form has been filed or submitted with any authority, the fee for that service is not refundable.
- Government fees: Statutory and government fees paid on your behalf are not refundable by us.
- Duplicate payments: Any duplicate or excess payment is refunded in full.
How to request: Email info@vscllp.online with your request reference. Approved refunds are processed within 7 working days to the original payment method; the bank may take a further 5–7 working days to credit it.